Privacy
How I handle your personal information.
Who is responsible
Sara Cigna, Quietude Counselling, Zurich, Switzerland.
Email: sara@quietudecounselling.com
What this page covers
This page explains what happens to your personal information when you visit this website or contact me. I handle it in line with the Swiss Federal Act on Data Protection and, where it applies, the Australian Privacy Act 1988.
What I collect
- When you email me or use the form: your name, your email address, your phone number if you give it, and what you write.
- When you visit the website: if you accept cookies, Google Analytics collects general information such as the pages you view, the kind of device you use and the country you are in. It does not tell me who you are. If you decline, Google Analytics is not loaded.
- Technical data: the company that hosts the website keeps short technical records, such as your IP address, to keep the site secure.
What I use it for
I use your details to reply to you and to arrange a call or a session. I use the visit information to understand how people find the website. I do not sell your information and I do not use it for advertising.
Counselling and supervision records
This page is about the website. If we work together, I will explain how I keep session records and how confidentiality works before we start.
Who helps me run this
I use a small number of service providers: Cloudflare (website hosting), Google (email and website statistics) and Formspree (the message form). Some of them store data outside Switzerland and Australia, including in the United States.
How long I keep it
I keep emails and messages only as long as I need them to answer you, or as long as the law requires.
Your choices
You can ask me what information I hold about you. You can ask me to correct it or delete it. You can change your cookie choice at any time with the "Cookie settings" button below.
To do any of this, email me at sara@quietudecounselling.com.
If you are not happy with my answer, you can contact the Federal Data Protection and Information Commissioner in Switzerland, or the Office of the Australian Information Commissioner in Australia.